Waitrose has revealed it is investing in a training scheme for its fishmongers and butchers to provide a more valuable customer experience. The scheme involves training 10 fishmongers and 10 butchers, and could be extended to a further staff if successful.
Waitrose have lost the plot. It would help if they managed to get the basics correct. Simple stuff like price ticketing, O. Surely there must be someone in store to constantly monitor signage, the frequency of promotions incorrectly ticketed is vast.
Too many redundant promotion tickets, too many tickets against the wrong pack size. Frankly the staff training needs to be more basic than training butchers, although I agree, most do not what they are talking about when questioned.
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